FAQ

Q: Where Can I Track My Order? 

A: We offer free track and trace shipping! You're welcome to track your order anytime on this page here. If your order has not yet processed it may not show up right away, please allow for 24-72 hours for your order to process. 

Q: What Are Your Current Shipping Times? 

A: Expect to get your order within 10-20 business days after purchase. Please note we're a small team working around the clock to get your orders out as soon as possible. 

Q: Do You Offer A Return Policy? 

A: We offer a 30 day money back guarantee if you're not satisfied with your purchase, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please read our return policy here for further information. 

Q: Are Your Products Animal Free? 

A: Our products are made with vegan friendly materials to ensure no animals are harmed in the process! 

Q: Are The Stones Real?  

A: Our jewelry is made with real stones & crystals to ensure you receive proper healing benefits from our products! 

Q: How Do I Tie My Bracelets? 

A: Please check out our How To Wrap page here. 

Didn't find the answer you were looking for? Contact us here!